Loren,
Thanks. I will try out these suggestion.
regards,
Gwee Andrew
----- Original Message -----
From: Loren Cain
To: Discussion list for Tivoli product and Tivoli Ready products.
Sent: Wednesday, October 03, 2007 2:14 AM
Subject: Re: [TME10] [TSM] Return code 12
I'd say you are out of scratch tapes in your library. If you are backing up directly to tape, then once the current volumes are full you may be out of space. If you are backing up to disk pools and then flushing them to tape, at some point that process will start to fail once your tapes are full and there is no more room in the disk pool(s). You will need to either check in some more scratch tapes, if you have available slots, or use expiration and reclamation
to free up some tape volumes. You may have to adjust your data retention values if your tape storage is limited.
You also are showing a lot of unavailable volumes, which could indicate that they took I/O errors. It's possible that you really have that many bad tapes, but it's also possible you have a bad tape drive that is taking r/w errors. When that happens, the tape it currently has mounted is normally marked 'unavailable' since TSM doesn't know if the problem is the tape or the drive.
If your tape library has diagnostic logs, you could check there. You might also try cleaning the drives. You may also find some useful information in the TSM activity log, although some libraries are better than others at communicating with TSM.
Loren Cain
Gulf Breeze Software
On 10/2/07, Gwee Andrew <Gwee_Andrew-***@public.gmane.org> wrote:
Hi,
Any idea what these messages mean.
Daily Report Afternoon 2 TSM 24 hour Report for SGMLAPPS10 generated at
2007-09-30 16:30:42 on SGMLAPPS10 covering 2007-09-29 16:30:42 to
2007-09-30 16:30:41
Server name: SGMLAPPS10_SERVER1, platform: Windows, version: 5.3.4.0,
date/time: 09/30/2007 16:30:42
Issues and Recommendations
--------------------------
There are not enough scratch volumes available. Condition (0 < 5)
Recommendation: Check in some scratch tapes.
The number of unavailable volumes is too high Condition (17 > 2)
Recommendation: Issue: Q LIBVOL F=D at a TSM command prompt for details.
Best Regards,
Andrew
----- Original Message -----
From: Loren Cain
To: Discussion list for Tivoli product and Tivoli Ready products.
Sent: Monday, October 01, 2007 11:55 PM
Subject: Re: [TME10] [TSM] Return code 12
If you are getting RC-12, that normally means the backup operation took at least one error (messages ending in "E"). I don't see that in the log snippet you posted. The ANS1115W messages just mean those files were not backed up because your include/exclude list said they should not be backed up, which is sensible since they are TSM log files.
Usually, TSM error messages are pretty easy to pick out of the client log file. Do you see any other errors in the client backup log?
Loren Cain
Gulf Breeze Software
On 10/1/07, Gwee Andrew <Gwee_Andrew-***@public.gmane.org> wrote:
Hi list,
My Tivoli Storage Manager is on WINDOWS 2003 SP1.
There is a return code 12 error on my TSM server. I have search in vain for this error, but to no avail.
Please help to advise on what causes this error code.
09/30/07 14:45:17 ANS1115W File
'/opt/tivoli/tsm/client/ba/bin/dsmwebcl.log' excluded by Include/Exclude list
09/30/07 14:45:17 ANS1115W File
'/opt/tivoli/tsm/client/ba/bin/dsmsched.log' excluded by Include/Exclude list
09/30/07 14:50:36 ANS1512E Scheduled event 'HP_ES-MFG_MONTHLY' failed.
Return code = 12.
END OF DATA
home/eltech/sin/esbuy10/0511.hist [Sent]
Normal File--> 17,716 /home/eltech/sin/esbuy10/0512 [Sent]
Normal File--> 895 /home/eltech/sin/esbuy10/0602 [Sent]
I have temporarily stop the TSM backup.
Thank you in advanced.
Best Regards,
Gwee Andrew
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