Thanks... that rings a very large bell for me.. Certain configurations,
typically non-DNS, trigger very slow cinfo time and that can really mess
things up.
See this technote for an explanation and a workaround...
cinfo on a Unix/Linux system runs very slow in a non-DNS environment
http://www-01.ibm.com/support/docview.wss?uid=swg21433943
A fix has already been delivered in ITM 621 FP3 and will be published in a
couple weeks in ITM 622 FP3.
Regards,
John Alvord
SWG Client Support - Tivoli Software
Customer Support, ITM 6 Platform
Phone: 1-720-396-2788 Internal: 938-2788 Skype:John.G.Alvord
jalvord-r/Jw6+rmf7HQT0dZR+***@public.gmane.org
Visit IBM Electronic Support channel on YouTube
Please copy tivoli_support-***@public.gmane.org to save email and attached files
with the PMR. Include the full PMR number in the subject line.
Browser uploads: secure https://www.ecurep.ibm.com/app/upload or standard
http://www.ecurep.ibm.com/app/upload - select Tivoli
From: "Arsikere, Jaiprasad P. (CMS/CTR)"
<Jaiprasad.Arsikere-dMp9EWHjtz1YTrM/***@public.gmane.org>
To: "Discussion list for Tivoli product and Tivoli Ready products."
<tme10-***@public.gmane.org>
Date: 09/08/2010 07:40 AM
Subject: RE: [TME10] Too many ITM several zombie (defunct)
processes process on Solaris 9 ITM ux agent after upgrade to
06.22.02.00
Sent by: tme10-bounces-***@public.gmane.org
Hi John, ( resending this email )
Defunct process were follows, ( some of them )
root 2391 2386 0 22:12:46 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/cinfo -R
root 11156 442 0 22:46:53 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/nls_replace KCI0711I root root bin sys adm uucp mail
root 5326 2769 0 22:24:24 ? 0:00 sh -c
/opt/IBM/ITM/sol296/ux/bin/agentInstanceCommand.sh ux STATUS None
root 11669 10517 0 22:48:46 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/nls_replace KCI0775I 622 / 100
root 28428 16702 0 21:57:13 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/cinfo -R
root 11267 29202 0 22:47:21 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/nls_replace KCI0712I
root 8237 8232 0 20:37:30 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/itmcmd agent stop ux
root 14430 2769 0 21:01:50 ? 0:00 sh -c
/opt/IBM/ITM/sol296/ux/bin/agentInstanceCommand.sh ux STATUS None
root 12699 12698 0 20:55:19 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/cinfo -R
root 15498 15496 0 19:07:30 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/itmcmd agent stop ux
root 2474 2769 0 22:13:01 ? 0:00 sh -c
/opt/IBM/ITM/sol296/ux/bin/agentInstanceCommand.sh ux STATUS None
root 16933 16263 0 21:11:41 ? 0:01 /bin/ksh
/opt/IBM/ITM/bin/CandleAgent stop ux
root 20218 20213 0 21:24:59 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/cinfo -R
root 442 437 0 22:05:09 ? 0:00 /bin/ksh
/opt/IBM/ITM/bin/cinfo -R
Thanking you,
With Warm Regards,
Jaiprasad ( Jai ).
IBM Tivoli Netcool Omnibus 7.2 Certified,
IBM Tivoli Monitoring 6.1 Certified,
IBM Tivoli Framework Certified,
Microsoft Certified Professional,
Certified CA Unicenter Engineer,
Data Center Operations - Enterprise Services
Lockheed Martin, IS&GS ES-Civil CMS/CITIC
3300 Lord Baltimore Drive
Baltimore, Maryland, 21244
Mobile: 443-604-9579
Email: jaiprasad.arsikere-S6sL0AiYRvRYTrM/***@public.gmane.org
jaiprasad.arsikere-EO1+***@public.gmane.org
From: tme10-bounces-***@public.gmane.org [
mailto:tme10-bounces-***@public.gmane.org] On Behalf Of John Alvord
Sent: Tuesday, September 07, 2010 11:23 AM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: RE: [TME10] Too many ITM several zombie (defunct) processes
process on Solaris 9 ITM ux agent after upgrade to 06.22.02.00
The latest framework maintenance in the ITM 622 stream is ITM 622 FP2. The
next upcoming is ITM 622 FP3 - here is the place holder URL
IBM Tivoli Monitoring 6.2.2 Fix Pack 3 (6.2.2-TIV-ITM-FP0003)
http://www-01.ibm.com/support/docview.wss?rs=0&uid=swg24026016
and a date is listed.
The most recent IF03 for the framework was ITM 621 IF03, maybe 15 months
ago.
However individual agents will often have LA fixes or IF fixes which in
general are available only by opening a PMR and getting approval.
In addition, some agents follow a different release numbering pattern. I
know one that is up to 7.1 and another where the latest is ITM 620 level.
I did see something vaguely similar related to the KDE Gateway usage, but
you didn't mention that. I saw another one connected with the watchdog
service, but you didn't mention what the defunct processes were...
Regards,
John Alvord
SWG Client Support - Tivoli Software
Customer Support, ITM 6 Platform
Phone: 1-720-396-2788 Internal: 938-2788 Skype:John.G.Alvord
jalvord-r/Jw6+rmf7HQT0dZR+***@public.gmane.org
Visit IBM Electronic Support channel on YouTube
Please copy tivoli_support-***@public.gmane.org to save email and attached files
with the PMR. Include the full PMR number in the subject line.
Browser uploads: secure https://www.ecurep.ibm.com/app/upload or standard
http://www.ecurep.ibm.com/app/upload - select Tivoli
From: "Arsikere, Jaiprasad P. (CMS/CTR)"
<Jaiprasad.Arsikere-dMp9EWHjtz1YTrM/***@public.gmane.org>
To: "Discussion list for Tivoli product and Tivoli Ready products."
<tme10-***@public.gmane.org>
Date: 09/07/2010 05:23 AM
Subject: RE: [TME10] Too many ITM several zombie (defunct)
processes process on Solaris 9 ITM ux agent after upgrade to
06.22.02.00
Sent by: tme10-bounces-***@public.gmane.org
Hi Gunnar,
Is IF03 available for 6.22.2 ? if yes can you let me know url to
download pls.
Thanking you,
With Warm Regards,
Jaiprasad ( Jai ).
IBM Tivoli Netcool Omnibus 7.2 Certified,
IBM Tivoli Monitoring 6.1 Certified,
IBM Tivoli Framework Certified,
Microsoft Certified Professional,
Certified CA Unicenter Engineer,
Data Center Operations - Enterprise Services
Lockheed Martin, IS&GS ES-Civil CMS/CITIC
3300 Lord Baltimore Drive
Baltimore, Maryland, 21244
Mobile: 443-604-9579
Email: jaiprasad.arsikere-S6sL0AiYRvRYTrM/***@public.gmane.org
jaiprasad.arsikere-EO1+***@public.gmane.org
From: tme10-bounces-***@public.gmane.org [
mailto:tme10-bounces-***@public.gmane.org] On Behalf Of gunnar.svanberg-***@public.gmane.org
Sent: Monday, September 06, 2010 3:31 AM
To: tme10-***@public.gmane.org
Subject: RE: [TME10] Too many ITM several zombie (defunct) processes
process on Solaris 9 ITM ux agent after upgrade to 06.22.02.00
IF03 applied?
/Gus
From: tme10-bounces-***@public.gmane.org [
mailto:tme10-bounces-***@public.gmane.org] On Behalf Of Arsikere, Jaiprasad P.
(CMS/CTR)
Sent: den 5 september 2010 22:38
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: [TME10] Too many ITM several zombie (defunct) processes process
on Solaris 9 ITM ux agent after upgrade to 06.22.02.00
Hi All,
We are seeing lot of ITM defunct process on solaris 9 servers (
sometimes around 300 ITM defunct process ) this is making server not
responding ( very very slow )
Any one came across this problem ? can you share your experience.
Hope everyone in US is enjoying Long Weekend..
Thanking you,
With Warm Regards,
Jaiprasad ( Jai ).
IBM Tivoli Netcool Omnibus 7.2 Certified,
IBM Tivoli Monitoring 6.1 Certified,
IBM Tivoli Framework Certified,
Microsoft Certified Professional,
Certified CA Unicenter Engineer,
Data Center Operations - Enterprise Services
Lockheed Martin, IS&GS ES-Civil CMS/CITIC
3300 Lord Baltimore Drive
Baltimore, Maryland, 21244
Mobile: 443-604-9579
Email: jaiprasad.arsikere-S6sL0AiYRvRYTrM/***@public.gmane.org
jaiprasad.arsikere-EO1+***@public.gmane.org
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